Systems support
We investigate software and database failures, fix errors and install updates. We also help staff with questions about using the system.
We supportand improve your systems
We work with software for businesses and public sector organisations. We help resolve failures, connect applications and adapt systems to new needs.
01 / Services
What we can take care of
We can help with a specific task or take on ongoing support for your system.
Systems integration
We set up data exchange between applications and accounting systems so staff do not have to transfer information manually. We check that transfers are complete and handle exchange errors.
Development and modernisation
We add functionality for new business needs and upgrade systems, including 1C. We check that existing customisations remain compatible and data is transferred correctly.
Attestation support
We help prepare software for attestation for use in government bodies. We work with both our own solutions and our clients’ software.
02 / How we work
From your needs to delivery
We account for how the system is used today: its customisations, connections to other applications and acceptable downtime.
- 01
Understand the task
We discuss what needs to be resolved, review the system and documentation, and clarify constraints and the expected outcome.
- 02
Agree the work
We define scope, timelines and acceptance criteria. For ongoing support, we agree request priorities and response times.
- 03
Deliver the result
We carry out the work, test the results against agreed scenarios and hand over documentation. We continue with ongoing support if needed.
03 / Contact
Let’s discuss your needs
Tell us which system you use and what you need to resolve. If you have a specification or a description of the issue, attach it to your email.